Shipping and Return Policies
Returns/Exchanges
All of our products are handcrafted and made to order. Due to this, all sales are final.
If your item arrives and doesn't fit, or isn't the color you had in mind, we can offer a one-time discount code so that you may reorder the item in a different size, color, etc. You do not need to ship the other item back. This code will only be valid for the same style collar or leash and can only be used once.
Please read all product descriptions carefully!
Order cancellations are permitted within 7 days of order.
Shipping
We are not responsible for errors made by USPS or any other delivery service or delays in delivery due to any shipping service. We are not responsible for any customs, VAT or import charges on international shipments.